Frequently Asked Questions

Creating & Managing Listings

Do I Have to Register to Create Listings?

Yes. You must be a registered user to create listings. Registration is free.

I created a listing, but it does not show up in search results. Why?

You need to run your listing. Go to My Account and click on Run to the left of the listing you wish to run. The system will ask for your credit card information, and your listing will run as soon as your payment is processed.

I closed my business. How do I stop my listing from running?

From the My Account page, click on the Stop link to the left of the listing.

Pricing & Payment

How much do listings cost?

Please see our Pricing page for information about listing plans.

How Long Does a Listing Run?

Please see our Pricing page for information about listing plans.

Privacy

I don't want my name, phone number or email address to appear on your site. What should I do?

To hide all of your personal information when creating a listing, just do the following:

1. Answer "NO" to the question "Include Profile with Listing"

2. Do not enter your street address or phone number on the listing

This will keep all of your personal information private.

Someone interested in your listing will be able to contact you via anonymous email using the "Contact Advertiser" link on the site. The email address you enter for a listing is NOT shown on the site - it is used by the site to route anonymous contact requests to your email without making your email address visible to others.

If all my information is private how can a buyer contact me?

When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

What is your privacy policy?

See Privacy Policy for details.

Registration

How much does it cost to register?

Nothing. Registration is FREE.

Do I have to register to use the site?

If you are not a locksmith then No. If you are a locksmith then you should register so you can make either free or featured listings to attract customer's to your business.